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Resume

Work
Experience

Dec 2020 - Present

Pandell Technology Houston TX                    

Role: Lead Quality Assurance Analyst

  • Created and Uploaded Test Cases and Logged Tickets in Atlassian JIRA.

  • Recommended any potential feature enhancements on the Platform.

  • Attended Meeting with the Scrum Master, PO, DBAs for CR and ECR changes and QA Approvals.

  • Participated in the Grooming of User stories and discussed the user acceptance criteria with the team.

  • Isolate, replicate, report/triage defects and verify defect fixes using Atlassian JIRA.

  • Deployed Builds to the testing environment once the Dev checked in their code successfully using TeamCity.

  • Used Microsoft SQL Server Management Studio for database restoration and DB Validation.

  • Ensure that validated deliverables meet functional and design specifications and requirements.

  • Attended several walkthrough meetings with the development team to resolve application issues.

  • Regularly involved in discussion with developers with the test results to improve the performance.

  • Responsible for performing System Testing, Functional Testing, Integration Testing, and Backend Testing.

  • Experience in testing all the functionalities of the application at the user prospective level.

  • Communicated the defects to developers, generated the test matrices, and attended status meetings.

  • Performed Smoke testing before the actual execution of test cases and maintained QA environment.

  • Good knowledge in developing SQL queries for backend testing.

  • Experience in writing the User Stories and analyzing the Business Requirements with Business Analysts.

Environment: Agile Methodology, Waterfall Methodology, SnagIt, Microsoft Teams, Slack, TELUS, RingCentral Atlassian JIRA, GitHub, MS-Outlook, Windows 10, SQL Server, Pli Dev tool, SEQ, Swagger.

May 2019 – July 2021

American Bureau of Shipping (ABS), Houston TX   Role: Senior Quality Assurance Analyst

  • Prepared Test Scripts based on the User Story and Performed tests on different test environments on Web and Mobile Devices (iOS, Android)

  • Created Automated Test Scripts for Sanity Testing using SELENIUM as a Framework, Eclipse as a Workspace and Python as the programming Language.

  • Automated the entire Customer Portal Test Scripts from Manual to Automation for better and effective time management.

  • Worked on Project Freedom: Customer Portal with a team of three QA members, and a total of 10 team members.

  • Participated in the Grooming of User stories and discussed the user acceptance criteria with the team.

  • Created and Uploaded Test Cases and Logged Tickets in HP Application Lifecycle Management tool.

  • Used TOAD for Oracle, Version 12.10 for database Validation.

  • Performed Demo on all the testing scenarios that was covered as a part of testing to the Stakeholders, various Scrum Teams and High-Level management.

  • Ensured that the company’s customer relationship management (CRM) platform confirms the requirements on the product development projects.

  • Attended several walkthrough meetings with the development team to resolve application issues.

  • Interacted with the Project Manager including BA to provide estimates for status of the project.

  • Regularly involved in discussion with developers with the test results to improve the performance.

  • Recommended any potential feature enhancements on the Platform.

  • Presented and Participated in Defect Triage Meetings with the Team including SMEs.

  • Attended Meeting with the Scrum Master, PO, DBAs for CR and ECR changes and QA Approvals.

  • Assisted with PO and BA in writing the acceptance criteria for the User stories.

Environment: Agile Methodology, Waterfall Methodology, QC, HP Application Lifecycle Management V 12.53, Snipping Tool, SnagIt 11, Microsoft Teams, POSTMAN, JIRA 7.12.0, Selenium, Python, Eclipse IDE, GitHub, X-ray, MS-Outlook, Word 2016, Excel, Windows 7, Toad for Oracle V 12.40.

Dec 2017- May 2019

Harris County Central Technology Services, Houston TX                                        

Role: Senior Quality Assurance Analyst

  • Prepared Test Scripts based on the User Story and Performed tests on Dev and QA Environment.

  • Worked on Project Called JWEB (Justice Application) with a total of 25 team members.

  • Participated in the Grooming of User stories and discussed the estimates and user acceptance criteria with the team.

  • Isolate, replicate, report/triage defects and verify defect fixes using Team Foundation Server 2013 (TFS)

  • Deployed Builds to the testing environment once the Dev checked in their code successfully using Visual Studio (VS) 2015.

  • Used SQL Server and SQL Runner for database Validation.

  • Used M204 (COBOL) Mainframe system and JWEB (.NET) web browser in IE, for testing the conversion of Mainframe to JWEB.

  • Created and Uploaded Test Cases in Microsoft Test Manager 2015.

  • Performed Regression Testing after each sprint.

  • Performed Performance Testing using Visual Studio and analyzed the results with Team and higher management.

  • Ensure that validated deliverables meet functional and design specifications and requirements.

  • Performed Demo on all the testing scenarios that was covered as a part of testing to different Scrum Teams and High-Level management.

  • Attended several walkthrough meetings with the development team to resolve application issues.

  • Regularly involved in discussion with developers with the test results to improve the performance.

  • Interacted with the Project Manager to provide estimates for status of the project.

  • Used WCF Test Client for service testing by invoking the services.

  • Attended Meeting Daily Status meetings and all Scrum Ceremonies.

Environment: Agile Methodology, Waterfall Methodology, Visual Studio 2015, TFS 2013 (Team Foundation Server), Batch Scheduler, Snipping Tool, SnagIt 12, MS-Outlook, Word 2016, Windows 7, VS Load and Performance Test, SQL Server, SQL Runner, Service Manager, WCF Test Client, Mainframe M204.

Education

Aug 2008- Dec 2011

Bachelors in Business Marketing, BBA

March 2018 - Feb 2020

Masters in Information System, Project Management, MBA

Skills
& Expertise

  • Over 9 years of experience as a dedicated Analyst, Excellent Communication skills, Team Participation skills, Leadership qualities, Analytical skills & Problem-Solving skills.

  • Experience with both Waterfall and Agile/SCRUM methodologies of Software development and testing.

  • Experience with many Testing tools, including Microsoft Test Manager, Visual Studio, Team Foundation Server, JIRA, Rally, SQL Manager, TOAD, WCF Test Client, Test Harnesses, Jenkins, Splunk, Paragon (POS), HP Mercury Quality Center, iOS, Android, SIMULATOR, SSMS, POSTMAN, XRAY, ECLIPSE IDE, Python, SELENIUM, GITHUB, SEQ, SWAGGER, TeamCity and MAINFRAME.

  • Experience with many other critical tools, including Microsoft Word, Excel, PowerPoint, and SharePoint.

  • Experience in all phases of Software Development life cycle, including Requirements gathering, Risk Analysis, Project Planning, Testing, Defect Tracking, Management, and Reporting.

  • Experience in Multiple Tiers of Testing, including Responsive Web, Mobile, Integrations, Batch, Backend Server, and Client Components. 

  • Prepared Test Plans, Test Scenarios, Test Cases, Test Reports, Review checklist and Traceability matrix. 

  • Experience in Deploying Builds using Teamcity after Dev Checks in their code in Branch or in Trunk. 

  • Resolved and/or escalated issues that arise during construction. Updated and redistributed appropriate documents to affected parties.

  • Proficiency in Defect management, including Defect creation, modification, tracking, and reporting using Industry standard tools like TFS, QC/ALM, BUGZILLA.

  • Experience on GUI Testing, Functional Testing, Integration Testing, Production Testing, Regression Testing, Disaster Recovery Testing, End to End Testing, Simulated ATM and POS card swipe for ACH Payment Testing, Database Testing and User acceptance testing.

  • Experience interacting with business analysts, developers, and technical support and helping them baseline requirement specifications. 

  • Strong track record in cultivating positive relationships with clients, colleagues, and project teams. 

  • Confident in ability to quickly master new concepts.

  • Possess excellent communication, presentation, analytical and problem-solving skills.

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